ANSWERS TO YOUR QUESTIONS

Product Information

1.How do I find products that will fit my vehicle?

You can find the products that will fit your vehicle when you browse with our Make > Model > Year filter. You can also double-check the fitment spec in our product description and fitment specifics to make sure you are buying the correct parts. If you still feel uncertain, feel free to give us a call, email, or talk to one of our live chat representatives.

2.What if I have a fitment issue with an item?

Give us a call, email, or talk to one of our live chat representatives.  

3.What's the warranty policy?

Give us a call, email, or talk to one of our live chat representatives.We offer a 180-day limited warranty on our products. See our Warranty Policy for more details.

4.Is an instruction manual included?

Most products will not have an installation manual because they are simple plug-n-play. Video installation guides are available in our product listing or online. Contact our certified technicians if you need any installation assistance.  

Shipping Information

1.Do you offer free shipping?

Yes, we offer free shipping on all orders to the 48 continental US states.

2.How long will it take to get my order?

For US orders, shipping can take 3-8 business days. 

3.Where do you ship from?

Your orders are shipped from our warehouse located in California.

4.What is your shipping service and carrier?

Most orders are shipped via UPS/FedEx Ground service.

Oreder and Returns

1.How do I track my order?

A tracking number will be emailed to you after your order has been processed, usually within 48 hours after you placed an order. Please allow 1-2 business days for the tracking number to be updated with the shipping carrier.  

2.Can I place an order over the phone?

Yes, please call us at 1 (844)-884-7847 if you would like to place an order.

3.How can I cancel my order?

If you need to cancel or edit an order, please do so within 24 hours after you placed an order. Simply give us a mail at ak4turning@protonmail.com and we will make the adjustments for you. 

4.How do I return or exchange an item?

We offer an easy 3-step return process. Check out our Return Policy page for instructions. 

5.How will my money be refunded?

Once confirmed, your refund will be issued back to the original form of payment. Please allow 5-7 business days for the refund process to complete.